Nonprofit Founder’s Syndrome: Get rid of it before it gets you.
Whenever you go to a restaurant to eat or party, you give importance to the quality of food, but is the quality of food the only thing that matters? But just think, if you go to a restaurant and the owner or manager greets you respectfully by calling your name, you will feel great. Even if you have visited that restaurant only two or three times before, or you have met the manager or owner only when you went for a booking. Still, they remembered your personal identity and used it for a great marketing strategy.
Whenever you go to a restaurant to eat or party, you give importance to the quality of food, but is the quality of food the only thing that matters?
But just think, if you go to a
restaurant and the owner or manager greets you respectfully by calling your
name, you will feel great. Even if you have visited that restaurant only two or
three times before, or you have met the manager or owner only when you went for
a booking. Still, they remembered your personal identity and used it for a
great marketing strategy.
However, apart from this, many other aspects can influence you. The ambiance of that place
is also important. It is not necessary that the owner of that restaurant is a
chef. He just looks after the management and future policies, and the food is
prepared by paid cooks who keep changing. Therefore, the plans and marketing
policy made by its founder became more important for the success of that
restaurant.
What is Founder’s Syndrome?
Thus, whenever a founder sets
up a business, he has to make long-term plans. Thus, the plans made by a
founder form the basis of the success of his business. From marketing of the
business to its presentation, every small and big decision is made by the founder.
What impact does this have on
the business?
What are the factors that can
affect various aspects of the business?
Can the primacy of every
decision by the founder be detrimental to the business?
When a single person dominates
decision-making, as is the case with a founder in business matters, the wrong
decisions taken by the founder also affect the business. When this dominance of
the founder becomes a problem for the business and starts hindering its growth,
it is called Non-Profit Founder’s Syndrome.
How can founder’s syndrome
affect the business?
- When the founder gets personally involved in
every important process and at the level of micromanagement, many times he
ignores those people who can do that work even better than him, or the
founder's decisions start affecting the efficiency of his own employees,
which has a diverse impact on his productivity, which can also be
negative.
- Sometimes, in a state of narcissism, the
founder often avoids introspection and starts giving importance to the
loyalty of the employee instead of skills, and there is a shortage of
skilled employees in the business.
- The founder does not accept even positive
changes while not being serious about the changes, due to which the
adaptation of the business to the changing environment is destroyed, and
the business is unable to move forward.
- When the founder represents the business,
his image and the image of the business become interlinked. In this
situation, the founder's passion and his skills become the criteria for
evaluating the business. And any negative aspect of the founder's passion
proves to be detrimental to his business.
An organization suffering from
Founder's Syndrome usually exhibits several of the following symptoms.
- If the identity of the organization is so
closely linked to the personal identity of the founder that the founder is
seen as the brand itself, then this is a clear symptom of Founder's
Syndrome. Although the image of celebrities is used to promote any brand,
their image is not the image of the brand being promoted. Rather, their
image is used to increase the credibility and popularity of the brand. If
the main basis of the success of a brand was the image of the founder or
any one person, then most of the brands in the world would have been owned
by some celebrities or renowned personalities.
- The founder begins to display obsessive
behavior in leadership, making decisions with passion for success instead
of discretion. This narrows his perspective in assessing the long-term
consequences of his plans. He is not able to think about the side effects
of his plans.
- The founder does not have a plan for his
successor or is not concerned about this subject at all.
- The opinions of team members are constantly
being ignored.
- The founder is blaming external factors for
any losses rather than his own decisions or planning.

Ways to overcome founder's
syndrome
- The dominance of one person in decisions is
the main factor of Founder's Syndrome. So if this is controlled, then this
situation can be controlled.
- Instead of involving himself in every
activity, the founder should divide the work and observe whether the work
is being fruitful or not. The founder should move from doing work to
getting the work done.
- The founder should not focus too much on
micromanagement, but should work on making long-term plans for his
business and how to implement them.
- A team should be formed, which can be the
Board of Directors. Apart from this, there should also be a team of
experienced and skilled employees. Their views should be given importance
while making decisions. And their feedback should also be paid attention
to. This will bring collectivity in the decision and reduce risks.
- There should be diversity in the Board of
Directors. People proficient in various professional skills should be on
the Board of Directors. Due to his skills and experience, it will be
possible to make and implement a perfect business plan, keeping in mind
various business aspects. This increases the success and growth rate of
the business.
- Moving from “I” to “We”, the words used in
conversation also indicate a state of mind. A team leader saying “my team
did this” or saying “we did this” both have a completely different impact.
When the word “I or my” is used excessively, there is no building of any
emotional connection with the team, and in this situation, the team also
does not get an emotional connection with the team leader. But if the
leader said “we do this”, it also encourages the team members, and they
get emotionally attached to the team leader and the brand.
- The basis of branding should be the quality
of service and product.
- While constantly introspecting, one should
keep changing their role and strategy according to their role, the changes
taking place, and the risks in the future. This ensures efficient
adjustment of the founder's plans to the changing market.
- Organizations can also seek the help of
professional counselors who can help the leader or founder deal with
founder syndrome. This is where mental health at business place becomes a
crucial point. And mental health consultation and practice are needed not
just by workers but also by leaders.
The success of a business is important not only for its founder or owner but also for the employees. A situation like Founder's Syndrome brings the business to a state of non-profitability, due to which both the entrepreneur and the employees go into a state of financial insecurity. Therefore, discussions on such topics and constant and continuous efforts to avoid such a situation ensure the success and growth of the business and organization.